Privacy Policy
Your Privacy Matters
How we collect, use, and protect your information
Information We Collect
We collect information you provide directly to us when you schedule appointments, request estimates, or contact us through our website or phone. This may include your name, email address, phone number, vehicle information, and service history.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your service appointments
- Provide estimates and invoices for services
- Communicate with you about your vehicle service needs
- Maintain your vehicle service history
- Send service reminders and promotional offers (with your consent)
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only with:
- Parts suppliers and service providers necessary to complete your vehicle service
- Legal authorities when required by law
- Business partners who help us operate our business (e.g., payment processors)
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications at any time
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Baystate Auto Service & Sales LLC138 Cottage St, Lynn, MA 01905
Phone: (781) 598-4446
Email: [email protected]